This Fiscal Note is not an official copy and should not be quoted or cited.
Fiscal Note - SB 0019 - Public Driver's License and Vehicle Records May Be Closed In Part By Individuals

L.R. NO.  0091-03
BILL NO.  HS for HCS for SB 19
SUBJECT:  Motor Vehicles: Public Records
TYPE:     Original
DATE:     May 2, 1997



                              FISCAL SUMMARY
                    ESTIMATED NET EFFECT ON STATE FUNDS


FUND AFFECTED              FY 1998             FY 1999           FY 2000
Highway Fund            ($204,194)            ($2,042)          ($2,042)

Information Fund        ($404,000)          ($404,000)        ($404,000)

Total Estimated
Net Effect on All
State Funds             ($608,194)          ($406,042)        ($406,042)


                   ESTIMATED NET EFFECT ON FEDERAL FUNDS


FUND AFFECTED              FY 1998             FY 1999           FY 2000
None

Total Estimated
Net Effect on All
Federal Funds                   $0                  $0                $0


                    ESTIMATED NET EFFECT ON LOCAL FUNDS


FUND AFFECTED              FY 1998             FY 1999           FY 2000
Local Government                $0                  $0                $0


                              FISCAL ANALYSIS

ASSUMPTION

No fiscal impact would be expected on the Office of Administration (OA) or
the Department of Transportation (DHT) as a result of this proposal.

Officials from the Department of Revenue (DOR) stated that the proposal would
require them to inform license applicants in a clear manner, they may
restrict the disclosure of the personal information on their driver and/or
motor vehicle records.  Therefore, the DOR will ask each license applicant if
they wish to restrict access to their personal information and maintain a
computerized and/or written record of the request.

DOR stated that it is unknown how many individuals would actually elect to
restrict personal information disclosure.  In polling other states that have
adopted similar legislation, DOR determined they could reasonably expect for
40% of all license applicants to utilize the ability to restrict their
personal information.

Approximately 1,200,000 of Missouri's 3,600,000 licensed drivers renew each
year.  The Drivers License Bureau (DLB) estimates that 20% of the 1,200,000
driver's license renewals per year would request personal information be
restricted at the time of renewal and another 20% of the requests would be
received in the Central Office through telephone calls and correspondence.
DLB stated they have 3 FTE that are responsible for mailing out requests for
driver records and other documents.  The provisions of this proposal would
reduce the volume of documents processed, therefore DLB has reduced their
request from 10 FTE to 7 FTE.

DLB stated they would need 1.39 FTE Clerk II for the mail table; .13 FTE
Photographic Machine Operator for microfilming; 3.79 FTE Clerk Typist II for
processing and key entry; 2.61 FTE Telephone Information Operators; .52 FTE
Clerk Typist II for Correspondence; and .70 FTE Revenue Licensing Tech II.

DOR stated the over-the-counter license computer application must be modified
to include the ability to update the driver record with the restriction
indicator.  The vendor, National Business Systems (NBS), advises it will take
approximately 1,000 hours to program, test, and implement the computer
modifications necessary to implement the provisions of this proposal.  $125
current hourly programming contract cost for NBS x 1,000 hours of programming
equals $125,000 cost for FY98.

Oversight assumes that DLB requests for record closure, prior to renewal date
would be minimal and would not require hiring additional employees.
Programming costs of $125,000 have been included in this fiscal note.

Motor Vehicle Bureau (MVB) stated they will require the services of one (1)
Data Entry Operator and one (1) Telephone Information Specialist to implement
the provisions of this proposal.  The MVB will require fewer Central Office
employees than the DLB as vehicle registration renewals are completed
annually.  Therefore, more requests for restrictions on motor vehicle records
would be conducted at the Branch and Fee offices at the time of transaction
than processed in the Central Office.  MVB stated that reallocation of
existing FTE has also been factored into this Bureau.  MVB requested 2 FTE.

The MVB stated they would incur policy, forms, and postage costs in the
amount of $27,840 in FY98, $27,010 in FY99, and $27,490 in FY2000.  There
would also be a forms replacement cost in FY98 in the amount of $61,800 as
the title application, renewal notice, renewal application, and license
application must be changed to provide a written/signed record of the
applicant's request to restrict his/her personal information.

Oversight assumes MVB could comply with the provisions of this proposal with
existing FTE.  Forms reprinting costs in the amount of $61,800 have been
included in this fiscal note.

Field Services Bureau (FSB) would ask every license applicant if they wish to
restrict the access to their personal information.  In FY96 there were
1,200,000 driver's and 4,600,000 motor vehicle transactions conducted in the
State of Missouri.  Of these transactions 21% were conducted in the DOR
Branch Offices.

FSB believes that by asking the question additional discussion would ensue
with the customer who will likely request some explanation or further
dialogue before answering.  FSB estimated the provisions of this proposal
would result in each transaction taking an additional sixty (60) seconds to
complete, resulting in the need for 10 FTE.

Oversight believes that the forms would be printed in a clear and conspicuous
manner and would not require a considerable amount of explanation, therefore
FSB would not require 10 additional employees.  Should this proposal create
significant additional workload that results in an inability to serve
citizens within a reasonable amount of time, it can likely be addressed
through the budgetary process.


Information Systems Division (ISD) has requested 1,680 overtime hours for a
Senior Programmer Analyst to conduct unit testing, system testing,
implementation, and documentation of the comprehensive and complex
programming modifications necessary to the driver's license and motor vehicle
registration systems.  State Data Center costs have been included in this
fiscal note in the amount of $17,394 for FY98 and $2,042 for FY99 and FY2000.

Revenue Impact
DOR stated the proposal would allow a licensee to restrict the disclosure of
personal information contained on his/her driver's license and/or motor
vehicle registration records.  Therefore, there would be a reduction in the
sale of information by the DOR resulting in a loss to the Information Fund.
This proposal, as does the Drivers Privacy Protection Act (DPPA), exempts
certain entities from record access prohibitions.  Insurance companies are
one such exemption.  DOR estimated there would be $404,000 loss in record
sales to the Information Fund.


FISCAL IMPACT - State Government   FY 1998   FY 1999   FY 2000
                                  (10 Mo.)
Highway Fund
Cost to Department of Revenue (DOR)
  Expense and Equipment         ($204,194)  ($2,042)  ($2,042)

ESTIMATED NET EFFECT ON
HIGHWAY FUND                    ($204,194)   (2,042)   (2,042)

Information Fund
Loss - Department of Revenue (DOR)
Loss of Funds                   ($404,000)($404,000)($404,000)


ESTIMATED NET EFFECT TO         ($404,000)($404,000)($404,000)
INFORMATION FUND


FISCAL IMPACT - Small Business

No direct fiscal impact to small businesses would be expected as a result of
this proposal.


DESCRIPTION

The proposed legislation would require the Department of Revenue (DOR) to
provide individuals applying for a drivers license and motor vehicle
registration a method for prohibiting personal information contained on their
driver and motor vehicle record from being disclosed.  The proposal also
provides that any state agency desiring to disclose the home address or home
phone number of any state employee shall not disclose such information if the
employee has provided a letter to the state agency asking that the
information not be disclosed. This legislation would have an effective date
of September 13, 1997.

This legislation is federally mandated (Driver's Privacy Protection Act
Public Law 103- 322), it would not duplicate any other program and would not
require additional capital improvements or rental space.


SOURCES OF INFORMATION

Department of Revenue
Office of Administration
Department of Highways and Transportation